Dubai helicopter tour FAQ
The rules of Falcon Aviation and HeliDubai, from their own listings.
The short answer
Check in 45 minutes before take-off, bring a passport or ID (an original at Falcon Aviation), and stay within the weight limit: 110 kg per passenger on Falcon’s shared flights, 115 kg at HeliDubai. You can cancel the flights on this site up to 24 hours ahead for a full refund.
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FAQ
How early do I need to be at the helipad?
Both operators ask for check-in 45 minutes before take-off. Falcon Aviation says it may release a flight on time without latecomers.
What ID do I need?
Falcon Aviation wants the original passport or another valid ID from every passenger and does not accept photocopies. HeliDubai asks for a passport or ID card; bring the original.
Is there a weight limit?
Yes. Falcon Aviation allows up to 110 kg per passenger on shared flights; above that you pay for a second seat. HeliDubai sets a safety limit of 115 kg and does not fly passengers of 140 kg or more. HeliDubai needs the weight of every passenger at booking.
Does the whole group count towards a weight limit?
At Falcon Aviation, yes: one helicopter carries up to 430 kg. If a group is heavier, it needs a second helicopter at extra cost.
Can children fly?
HeliDubai takes passengers from 2 years of age. Falcon Aviation’s listing gives no minimum age, so ask before you book a seat for a baby.
What can I not take on board?
Both operators ban selfie sticks. Falcon Aviation also bans tablets, food and drinks and vaping; HeliDubai bans high heels and hats.
Who should not fly?
Falcon Aviation lists its flights as not suitable for people with heart problems or for wheelchair users. HeliDubai does not fly children under 2 or passengers of 140 kg or more.
Is a hotel pickup included?
Not on the shared flights. Falcon Aviation’s flights exclude hotel transfers. HeliDubai’s private 12-minute flight includes an air-conditioned pickup from and drop-off at your hotel in Dubai.
Which helipad do the flights leave from?
Falcon Aviation from Atlantis The Palm, where the flight also lands. HeliDubai from the Dubai Police Academy helipad opposite Mall of the Emirates.
How long does the whole visit take?
Add the 45-minute check-in to the flight time. HeliDubai suggests allowing about two hours from arrival.
Is there commentary on board?
Yes. On Falcon Aviation’s flights the pilot narrates over headsets; HeliDubai gives live commentary and serves refreshments.
Will I get a window seat?
Falcon Aviation’s helicopters have six seats, three of them at a window. On a shared flight not every passenger gets a window.
Can I buy photos of the flight?
At HeliDubai, photos and videos of your flight are sold at the HeliPhotos counter after landing. Your own camera is fine too, as long as it is not on a selfie stick.
Can I cancel?
The flights on this site can be cancelled up to 24 hours before departure for a full refund. The booking page shows the terms of the seller you book with.